"Out2" error appearing on the display
The error message may indicate two different meanings:
1. Re-calibration required.
2. Damaged/malfunctioned load cell.
If the error code remains stuck on the display after a power reset (by removing batteries for 60 seconds), please contact us at support@escali.zendesk.com for further assistance.
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"EEEE" error appearing on the display
The error message indicates the scale is overloaded. Immediately remove overweight items to avoid damage. Do not exceed more than 5000 grams or 11.02 pounds.
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The scale is not powering on
Replace the old batteries with a new pair of "AA". Also, ensure the batteries are inserted into the correct position. While the batteries are installed, double-check the battery springs to ensure they are not slipping out of place from the negative end of the batteries, which may cause the power to cut out.
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Valid for Pop Collapsible Bowl Scale, Model #: P115C, P115CH, P115M, P115NB, P115PO, P115SP, P115TG, P115W, P115WR