Scale does not power on
If the scale is brand new, ensure the plastic insulation strip has been pulled, and removed from the battery compartment. Attempt to replace the old battery with a new one. Check to see if the battery is seated properly inside of the compartment; the positive side should be facing upward.

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How to change from KG to LB
The unit button is located on the bottom of the scale near a white sticker to switch the unit of measure.

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Scale is displaying "LO"
This message indicates low battery power. Replace your old batteries with new ones.