Code "Err" is stuck on the display
Please remove the batteries from the scale for 60 seconds and reinstall them to power reset the scale. If the error code remains stuck, please contact us at support@escali.zendesk.com.

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"Lo" is displayed
The code indicates low battery power and the batteries will need to be replaced.

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"UnSt" is displayed
The code indicates an unstable environment. The scale needs to be placed on a hard stable surface. If the code remains stuck on the display, please contact us at support@escali.zendesk.com for further assistance!